Robert Aung Hein Oo

Since January 2021, I have been working as a Software Engineer at Salesforce. During this time, I have contributed to three different full-stack teams within the Automation Platform organization, which focuses on Flows and Orchestrations to help customers automate their business processes. I have delivered features and enhancements across both backend and frontend using technologies and frameworks such as Java Spring, Lightning Web Components(LWC), SQL, and design patterns like Event - Driven Architecture, Pub / Sub, Factory, and Visitor, as well as implementing robust transaction management to ensure data integrity and consistency.

Some of the projects I am most proud of include the integration of MuleSoft services into Flows, enabling debugger views for errored orchestrations, and developing the element search UI in the Flow Builder canvas. I am also a regular participant in company hackathons and have been a three-time winner in organization-wide hackathons.

My journey at Salesforce, particularly my experience on three different teams, has transformed me into a well-rounded and mature software engineer. I have developed the ability to collaborate effectively across diverse team settings and cultures, learn rapidly, and quickly get up to speed to deliver high-quality contributions. Moreover, I have proven myself as a strong engineer capable of understanding and working with very complex codebases.

Driven by a passion for leveraging technology to make a strong social impact, I co-founded and led a team of over seven software engineers to develop BridgeBurma — a professional networking and mentorship platform that connects Burmese students worldwide. Since its inception in 2019, the platform has attracted thousands of users globally. I remained actively involved until January 2023, when I decided to pursue other interests. We initially developed and managed the full-stack application using the MERN stack (MongoDB, Express, React.js, and Node.js), later migrating it to Next.js and hosting it on Google Cloud Run. In my role, I implemented features such as authentication, email handling, forum posting and searching, commenting, post-sorting, user profiles, mentor profile listing and searching, among many others. Through this project, I gained extensive practical skills in managing a scalable web application—including hosting and cost management—and working with cloud technologies and services such as Google Compute Engine, Google Cloud Run, AWS S3, SendGrid Email, and implementing inverted indexes for search using Elasticsearch. This experience not only enhanced my technical expertise but also taught me to take initiative in delivering features based on customer feedback, honed my leadership and mentoring skills, and improved my ability to navigate ambiguous work settings to solve complex problems.

During the summer of 2020, I interned on the Sales Cloud Einstein team at Salesforce, which develops AI solutions to optimize customers' sales pipelines. My primary project was to create a dashboard that visualizes sales opportunity data and provides intuitive insights into the internal workings of the Opportunity Scoring machine learning model. By successfully integrating this dashboard into the Core app, I ensured its inclusion in the next pilot product release. This role involved extensive work with the Salesforce core stack in Java, where I developed new message handlers and implemented security enforcement permissions. Additionally, I leveraged the Salesforce query language and Einstein Analytics UI to create data flows and charts.

I interned at the AdTech company Criteo, where I was part of an Agile team developing the Criteo Mobile SDK. This SDK allows app publishers to integrate Criteo ads into their applications. During my internship, I gained in-depth experience in iOS development—from swizzling method implementations and utilizing libraries like UIKit and Notification Center to writing high-coverage tests using OCMock.